Covid 19

WARNING: COVID-19 Virus
March 19, 2020

Dear Customers,

RE: Special Hours of Operation

Effective March 16, 2020, the Governor of West Virginia declared a state of emergency for our area. Additionally, health officials have reduced guidance on the maximum number of people for safe “Social Distancing”.

In response to this health threat, Clay County Bank has determined that as a precautionary measure for the health safety of all, our lobbies will close to walk-in traffic beginning Monday, March 23, 2020 until health officials release additional guidance on social distancing.

This change is for our lobby services only. Our Drive-Thru facilities will continue to be open and available to transact business and answer service questions Monday-Thursday, 8:00am to 5:00pm; Friday 8:00am to 6:00pm; Saturday 8:00am to 12:00pm.

Appointments for new accounts, loans and safe deposit boxes will be available by appointment only by calling 304-587-4221. Our main telephone support lines will continue as normal throughout these special hours of operations.

As an added reminder, we encourage you to use our 24/7 e-Banking for added convenience and self-service.

Online Banking: Manage your accounts online at www.claycountybank.com.

Mobile Banking: Manage your accounts using our mobile app. -Download available in device app store.

OnCal24: Manage your accounts using our automated telephone service by calling 1-877-662-2524.

Billpay: Pay utilities and other bills online or in app.

E-Statements: Have your monthly statements emailed to you.

Direct Deposit: Have recurring funds deposited directly into your account.

Debit Cards: Cleaner than cash; safer than checks.

If you are not enrolled in Online or Mobile Banking and/or you need assistance with any of the above digital products, you can visit www.claycountybank.com or call us.

Special Hours of Operation effective Monday March 23, 2020.